FREQUENTLY ASKED QUESTIONS
Find the answers to our most commonly asked questions below. If you cant find the answer you are looking for or would prefer to speak to someone over the phone please head to our Contact Us page to find out how.
ORDER FAQS
How can I pay?
You can pay online using all major debit and credit cards, PayPal or by selecting one of our finance packages which you can find out more about on our finance page. If you are visiting us in store you can use all of the above plus cash and gift vouchers.
How do I amend or cancel an order?
Contact us immediately by email on info@southracing.com , or phone. Once an order has been packed or shipped we can no longer make any changes
I haven't received an email order acknowledgement?
Please send an email to info@southracing.com
DELIVERY FAQS
How are orders shipped?
We use DHL and FedEx and for large volume orders shipping is agreed with the customer at time of order.
Can I have my parts delivered at a race?
Unfortunately, due to EU taxation and cross border regulations this is not possible.
How quickly are orders shipped
Items in stock are shipped within 48hrs.
RETURNS FAQS
How can I return my order?
Please contact us on info@southracing.com and refer to our returns policy.
How do I amend or cancel an order?
Can I return electrical items?
Electrical items cannot be returned.
Promotion and clearance FAQs
Can I return promotional or clearance items
Promotional items cannot be return unless defective or damaged.
