Shipping policy

1. General Information

Welcome to South Racing.

We are committed to delivering your car parts promptly and safely. This shipping policy outlines the terms and conditions regarding the shipping and delivery of our products within Portugal.

2. Shipping Rates and Delivery Estimates

2.1 Shipping Rates

Shipping costs are calculated based on the total weight of your order and the destination within Portugal. The exact shipping charges will be displayed at checkout before you complete your purchase.

2.2 Delivery Estimates

Standard Shipping: Typically, orders from Portugal to other countries in Europe are delivered within 3-5 business days.
Express Shipping: If you choose express shipping, delivery from Portugal to other countries in Europe is usually within 1-2 business days.

Please note that delivery times are estimates and not guaranteed. Factors such as holidays, weather conditions, and logistical issues can affect delivery times.

3. Order Processing Time

All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays. If we experience a high volume of orders, shipments may be delayed. We will notify you via email if there will be a significant delay in the shipment of your order.

4. Shipping Methods

We partner with reputable carriers such as FEDEX and DHL to ensure your car parts are delivered safely and on time. Once your order is shipped, you will receive an email with tracking information to monitor your delivery status.

5. Shipping Restrictions

We currently ship only from Portugal.
We do not ship to P.O. Boxes or APO/FPO addresses.
Certain oversized or heavy items may require special shipping arrangements, which will be communicated to you if applicable.

6. International Shipping

We offer international shipping to a wide range of countries. Please check our list of available destinations during the checkout process.

All international orders may be subject to customs duties and taxes, which are levied once the package reaches the destination country. These charges are the responsibility of the recipient. Please check with your local customs office for more information on potential charges.

7. Order Tracking

After your order is dispatched, you will receive a shipment confirmation email with a tracking number. You can track your order using the provided link or by visiting our website and entering the tracking number in the tracking section.

8. Damaged or Lost Packages

8.1 Damaged Packages

If your order arrives damaged, please contact us immediately at info@southracing.com with your order number and photos of the damaged items. We will arrange for a replacement or refund as soon as possible.

8.2 Lost Packages

If your package is lost in transit, please contact us at info@southracing.com. We will work with the carrier to resolve the issue and ensure you receive your order.

9. Returns and Exchanges

For information on returns and exchanges, please refer to our Return Policy.

10. Contact Information

If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us at: